Privacy PolicyLast updated: 2/4/25
NRG+ is committed to protecting your privacy and handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Who We Are
NRG+ is the controller of your personal data. If you have any questions about this policy or how your data is handled, you can contact us at:
2. What Data We Collect
We may collect and process the following types of personal data:
•
Contact information
– such as your name, email address, or phone number if you contact us directly.
•
Usage data
– including your IP address, browser type, device information, and pages visited, collected via cookies or similar technologies.
We do not knowingly collect personal data from anyone under the age of 18.
3. How We Use Your Data
We use your data for the following purposes:
•
To respond to your enquiries or requests.
•
To provide and improve our website and services.
•
To analyse website usage and optimise performance.
•
To comply with legal obligations.
We do
not
sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your data under one or more of the following legal bases:
•
Your consent
– where you’ve given it explicitly.
•
Contractual necessity
– where we need it to respond to enquiries or provide services.
•
Legal obligations
– where we’re required to retain data or report information.
•
Legitimate interests
– such as improving our website or understanding how it’s used.
5. Data Sharing
We may share your data with trusted service providers who help us operate our website or business (e.g. website hosting, analytics), but only where necessary and under strict data protection agreements.
6. Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is 100% secure.
7. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law.
8. Your Rights
Under UK data protection law, you have the right to:
•
Access your personal data
•
Correct inaccurate data
•
Request deletion of your data
•
Object to or restrict processing
•
Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at:
9. Cookies
Our website may use cookies or similar technologies to improve functionality and analyse usage. You can manage your cookie preferences via your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Please review this policy periodically to stay informed.